Mapiful will review replacement of products or refund requests within 14 days of placed order. If a product is missing, damaged or subject to print error, Mapiful will replace the erroneous product with a new.
To issue a refund process based on the mentioned reasons, contact firstname.lastname@example.org. Refund requests will be processed within five (5) working days. For the sake of clarity, Mapiful is not responsible for situations when the customer has provided incorrect information, such as wrong customer name or address. In such cases, an extra cost may be applied.